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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20120925T160000Z
DTEND:20120925T230000Z
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SUMMARY:WorldHost Training
DESCRIPTION:WorldHost Customer Service Workshops\n\n	\n\n	WorldHost products are proven\, effective and affordable customer service training solutions that will impress your customers\, empower your teams and distinguish your business. Whether it's in-class training\, customized solutions\, or e-Learning\, we strive to provide learners with the best tools to become polished professionals in the tourism industry.\n\n	We believe that great customer service is great business. Therefore\, WorldHost Training Services has developed workshops to encourage skill development in a wide variety of areas and for specific markets and sectors.\n\n	\n\n	What to expect from a WorldHost workshop: \n\n	\n		\n			A warm welcome! \n		\n			No prerequisites for participating\n		\n			A manual\, certificate and pin upon course completion that shows an understanding of the importance of world-class customer service and a commitment to service excellence.\n	\n	 \n\n	A one-day course teaching front-line employees the skills and techniques needed for world-class service professionalism.\n\n	\n\n	Objectives in the Fundamentals workshop\n\n	\n		\n			Understand the importance of excellent customer service \n		\n			Learn how to communicate more effectively and efficiently with customers\n		\n			Learn how to demonstrate attentiveness to customer needs \n		\n			Understand the social and economic contribution of a healthy tourism industry.
X-ALT-DESC;FMTTYPE=text/html:<div style="color: gray">\n	<strong><span style="font-size: 10.5pt"><span style="color: #0065bd"><span style="font-family: tahoma\, sans-serif"><img alt="" src="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/1106/Image/worldhost.jpg" style="width: 150px\; height: 64px" />WorldHost Customer Service Workshops</span></span></span></strong><br />\n	<br />\n	<strong><span style="font-size: 9pt"><span style="color: #333333"><span style="font-family: tahoma\, sans-serif">WorldHost</span></span></span></strong><span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif"> products are proven\, effective and affordable customer service training solutions that will impress your customers\, empower your teams and distinguish your business. Whether it&rsquo\;s in-class training\, </span><a href="http://www.worldhosttraining.com/customizedtraining/index.html"><strong><span style="color: #0065bd">customized solutions</span></strong></a></span>\, or <a href="http://www.worldhosttraining.com/elearning/index.html"><strong><span style="color: #0065bd">e-Learning</span></strong></a>\, we strive to provide learners with the best tools to become polished professionals in the tourism industry.<br />\n	<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">We believe that great customer service is great business. Therefore\, </span><strong><span style="color: #333333">WorldHost</span></strong></span> Training Services has developed workshops to encourage skill development in a wide variety of areas and for specific markets and sectors.<br />\n	<br />\n	<strong><span style="font-size: 9pt"><span style="color: #333333"><span style="font-family: tahoma\, sans-serif">What to expect from a WorldHost workshop: </span></span></span></strong><br />\n	<ul>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">A warm welcome! </span></span></li>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">No prerequisites for participating</span></span></li>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">A manual\, certificate and pin upon course completion that shows an understanding of the importance of world-class customer service and a commitment to service excellence.</span></span></li>\n	</ul>\n	&nbsp\;<br />\n	<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">A one-day course teaching front-line employees the skills and techniques needed for world-class service professionalism.</span></span><br />\n	<br />\n	<strong><span style="font-size: 9pt"><span style="color: #333333"><span style="font-family: tahoma\, sans-serif">Objectives in the Fundamentals workshop</span></span></span></strong><br />\n	<ul>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">Understand the importance of excellent customer service </span></span></li>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">Learn how to communicate more effectively and efficiently with customers</span></span></li>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">Learn how to demonstrate attentiveness to customer needs </span></span></li>\n		<li style="background: white">\n			<span style="font-size: 9pt"><span style="font-family: tahoma\, sans-serif">Understand the social and economic contribution of a healthy tourism industry.</span></span></li>\n	</ul>\n</div>\n
LOCATION:Mission Leisure Centre\,7560 Grand Street Room 4
UID:e.1106.1278
SEQUENCE:3
DTSTAMP:20260510T034540Z
URL:https://business.missionchamber.bc.ca/events/details/worldhost-training-09-25-2012-1278
END:VEVENT

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