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DTSTART:20170620T154500Z
DTEND:20170620T233000Z
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SUMMARY:Worldhost Training - Fundamentals ( Taking customer service to the next level)
DESCRIPTION:THE ONE SKILL THAT EVERYONE SHOULD DEVELOP\n\nA one-day workshop that teaches front-line employees the skills and techniques required to provide exceptional customer service.\n\n\n\nDesigned and delivered by certified trainers\, this WorldHost  Training Services workshop was created in 1985 to prepare BC's tourism workforce to host the world at Vancouver's Expo '86.\n\nThe objectives of the Fundamentals Workshop are to:\n\n  Provide participants with an understanding of the importance of excellent customer service skills\n\n  Help participants communicate with customers more effectively and efficiently\n\n  Help participants demonstrate their attentiveness to customer needs\n\n  Provide participants with an understanding of the social and economic contribution that a healthy tourism industry makes to their home communities and the province\n\nParticipants will learn the five key commitments that help BC's tourism workforce\n\ngo that "extra mile":\n\nGive fully\n\nRespect everyone\n\nEmpathize with others\n\nExcel at your job\n\nTeamwork works\n\nDynamic\, interactive and engaging\, WorldHost Training Services workshops build on 30 years\n\nof expertise to deliver informative\, cost-effective customer service training that positions\n\norganizations for success.
X-ALT-DESC;FMTTYPE=text/html:<p><span style="font-size:14px\;"><strong>THE ONE SKILL THAT EVERYONE SHOULD DEVELOP</strong></span></p>\n\n<p><span style="font-size:14px\;"><strong>A one-day workshop that teaches front-line employees the skills and techniques&nbsp\;required to provide exceptional customer service.</strong></span><br />\n<br />\nDesigned and delivered by certified trainers\, this WorldHost&reg\; Training Services workshop&nbsp\;was created in 1985 to prepare BC&rsquo\;s tourism workforce to host the world at Vancouver&rsquo\;s Expo &rsquo\;86.</p>\n\n<p><strong>The objectives of the Fundamentals Workshop are to:</strong></p>\n\n<p>&bull\; Provide participants with an understanding of the importance of excellent customer service skills<br />\n&bull\; Help participants communicate with customers more effectively and efficiently<br />\n&bull\; Help participants demonstrate their attentiveness to customer needs<br />\n&bull\; Provide participants with an understanding of the social and economic contribution that a healthy tourism industry makes to their home communities and the province</p>\n\n<p><strong>Participants will learn the five key commitments that help BC&rsquo\;s tourism workforce<br />\ngo that &ldquo\;extra mile&rdquo\;:</strong></p>\n\n<p><strong>Give fully<br />\nRespect everyone<br />\nEmpathize with others<br />\nExcel at your job<br />\nTeamwork works</strong></p>\n\n<p>Dynamic\, interactive and engaging\, WorldHost Training Services workshops build on 30 years<br />\nof expertise to deliver informative\, cost-effective customer service training that positions<br />\norganizations for success.<br />\n<br />\n&nbsp\;</p>\n
LOCATION:Training for Success - Mission Community Skills Centre 201-33123 1st Avenue. Mission\, BC
UID:e.1106.9545
SEQUENCE:3
DTSTAMP:20260427T173700Z
URL:https://business.missionchamber.bc.ca/events/details/worldhost-training-fundamentals-taking-customer-service-to-the-next-level-9545
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