Lean 1101 Perfecting Delivery of Customer Value (Intro to Lean)

Want to improve organizational performance? Increase safety, quality and delivery? Reduce wastes that cost money and cause workplace frustrations?  Your lean workplace journey begins here!

We are excited to announce our next public workshop will be held at the Mission Regional Chamber of Commerce on Tuesday, February 27, 2024 (8:00am to 4:30pm, doors open at 7:45am).

This one-day, interactive workshop by Ops Solutions provides a great opportunity to learn about delivering what is valued by your customers, clients, patients, patrons, guests… whoever you serve!  Throughout the day, participants learn the skills necessary to contribute to their organization’s purpose.

Upon successful completion, participants will be able to:
- Explain what lean is, its history, and principles including value stream mapping
- Follow the problem-solving method to continuously improve
- Describe the importance of nurturing and engaging people in a “no-blame” team environment
- Identify value-added activities and more importantly… the deadly wastes
- Calculate the rate of customer demand and number of required work steps to balance flow
- Apply the 5S Methodology to organize anything from a hard drive to the shop floor
- Understand the need for Innovation (The Wow) & Standardization (The How)
- Grasp how agile teams plan, execute, reflect, and refine their way to success

This is an engaging day with team activities, group discussions, and application of learnings!