WorldHost Training

WorldHost Customer Service Workshops

WorldHost products are proven, effective and affordable customer service training solutions that will impress your customers, empower your teams and distinguish your business. Whether it’s in-class training, customized solutions, or e-Learning, we strive to provide learners with the best tools to become polished professionals in the tourism industry.
We believe that great customer service is great business. Therefore, WorldHost Training Services has developed workshops to encourage skill development in a wide variety of areas and for specific markets and sectors.

What to expect from a WorldHost workshop:

• A warm welcome!
• No prerequisites for participating
• A manual, certificate and pin upon course completion that shows an understanding of the importance of world-class customer service and a commitment to service excellence.

 
A one-day course teaching front-line employees the skills and techniques needed for world-class service professionalism.

Objectives in the Fundamentals workshop

• Understand the importance of excellent customer service
• Learn how to communicate more effectively and efficiently with customers
• Learn how to demonstrate attentiveness to customer needs
• Understand the social and economic contribution of a healthy tourism industry.